Payment Policy

At Unique Furniture, we are committed to providing a secure, convenient, and transparent payment experience for all customers shopping with us.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club

All payments must be completed in full at the time of purchase. Your selected payment method will be charged immediately once your order has been successfully placed.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

Applicable sales taxes and any additional charges will be calculated automatically during checkout and clearly displayed before you complete your order.

If your bank account or credit card uses a currency other than USD, your financial institution may apply currency conversion rates or international transaction fees. These charges are determined by your bank and are not controlled by Unique Furniture.

Secure Payment Processing

Protecting your personal and financial information is extremely important to us.

To ensure secure transactions, we use:

  • SSL (Secure Socket Layer) encryption to protect data transmitted through our website.
  • PCI-compliant payment providers for secure payment processing.
  • Trusted third-party payment gateways that meet industry security standards.

For your protection, Unique Furniture does not store complete credit card information on our servers.

Declined or Failed Payments

If your payment is unsuccessful, please verify the following:

  • Your card number, expiration date, and security code are correct.
  • Your billing address matches the information on file with your bank.
  • Sufficient funds are available in your account.
  • Your bank has not placed restrictions on the transaction.

If the issue continues, we recommend contacting your bank or payment provider for assistance.

Unique Furniture is not responsible for transactions declined or blocked by your financial institution.

Fraud Prevention and Order Verification

To protect our customers and maintain a secure shopping environment, we reserve the right to:

  • Review orders for potential fraudulent activity.
  • Request additional verification of billing or shipping information.
  • Contact customers to confirm order details when necessary.
  • Cancel and refund orders that cannot be verified or appear to be unauthorized.

Refunds

Approved refunds are processed according to our Return & Refund Policy.

  • Refunds are issued to the original payment method used during purchase.
  • Most refunds are processed within 5–14 business days after approval.
  • Depending on your bank or card issuer, additional processing time may be required before the funds appear in your account.

Pricing Accuracy

While we make every effort to ensure product pricing is accurate, errors may occasionally occur.

If a pricing error is discovered after an order has been placed, we reserve the right to:

  • Cancel the affected order and issue a full refund, or
  • Contact you with the option to proceed at the corrected price.

Contact Us

If you have any questions regarding payments or billing, please contact our customer support team:

  • Store Name: Unique Furniture
  • Address: 1130 Foxworthy Ave, San Jose, CA 95118, United States
  • Phone: +1 408-649-6222
  • Email: sales@uniquefurnituresanjose.com
  • Business Hours: Our customer service hours are from 10:00 AM–7:00 PM (Monday - Saturday), Sunday 11:00 AM–6:00 PM (GMT-07:00) PST
  • Order Cut-off Time: 7 PM (GMT-07:00) PST